With an individual approach at offering writing services, ThePensters.com allows customers to pay for the paper after approving the content delivery. This shows that the company is not only legit but has good guarantees, too. However, feedback online indicates that this is not always the case, which is why we decided to take a closer look at what this company really has to offer.
¨I probably picked the worst writer they have, but do they not check their writers when hiring them? She had great feedback, which makes me think that everything is fake here! I did pay a good price, but my writer was far from a native English speaker since my paper was written horribly. Even though the company gave me a refund, I missed my deadline.¨
How to Order and What to Expect
You can order any type of paper you want from this service, even if it is not listed in the drop-down menu.
Since you are the one picking your own writer and the company works on a per-project bidding system, you only need to add the information for your paper and wait for bids.
Still, this means that the company does not guarantee someone will bid for your paper, how much they will charge, and if they are the best fit for your particular order.
We found this system to be very intriguing, which is why we placed an order for a term paper. After waiting for 4 hours, we selected one of the 12 writers who bid on our paper. This was a good number considering that the topic was complex, but the variety in quotes in the bids was ridiculous. Some were unrealistically cheap, while some writers required a small fortune for a 10 pages paper!
We chose one with more experience and expertise and a realistic bid. The paper we received was of high quality as promised and we got it before the deadline. Still, the process took too much time, which can be a real problem for students with tight deadlines.
Reaching the Company’s Customer Service
Unfortunately, you have to log in and add your personal information to contact the live chat agents. We find it to be very unreasonable since the live chat option should be available to even those who have questions about the service or in case someone does not know how to log in.
Being experts at evaluating services, we created our profile easily. Afterward, contacting the company was very easy and the customer service was effective.
Prices and Bids at ThePensters.com
We cannot really speak of prices since this is not something the company can offer. As we said, we had various bids, which means that in the end, you are the one choosing a writer according to your budget and preferences.
Discounts for Academic Papers
ThePensters.com does not have a discount system. The reason they present is ‘we try not to interfere in the process so that both writers and clients can decide what price is best for them’. This may be a disadvantage or advantage for you, depending on your bargaining skills and of course, the writers who will bid on your paper.
The website is easy to navigate, interesting to look into, and most importantly, contains all the information you need. This includes the things you will not find here, such as discounts.
The per-project bidding system has its advantages but has many disadvantages, too. We cannot vouch for this service since the quality of papers will depend on who you will choose and how much you are willing to pay. With this being the working system, the company cannot provide you with prices or discounts, which is a disadvantage and can be very time-consuming. On the other hand, they do have good customer service and solid guarantees.